When your order ships you should receive an email with tracking information. If you haven’t received it please check your “spam” folder.
Include FAQs ORDERS
You can cancel an order up to the time it is marked as fulfilled.
Delivery dates are not guaranteed. We guarantee that we will mail your item to the address you provide to us within 1-2 business days. We ship via variety of couriers, which means your item should arrive 1-5 days after we put it in the mail, depending on the destination. You will receive an automated email with your tracking information when we create the mailing label, so you can track your item's progress to its final destination. Once the package is in transit, we are no longer in control of it. Occasionally couriers experience delays, especially around major holidays. We are not responsible for these delays.
If you’re in Ontario or Quebec it generally takes about 2 days, rest of Canada and USA 3-6 days.
When your item arrived broken or was sent by mistake contact us and we will happily exchange it.